Technical Service Manager

The position is responsible for providing technical expertise to external and internal customers in the use of company products used in the circuit board industry.  Oversee and conduct field installations, conduct process audits and develop reports.  Regularly visit customers to present technical aspects of products and perform troubleshooting.  Consistently interface with sales and inform customers of updated information.  Write new and update existing Technical Data Sheets.  Train and facilitate lab personnel in the use of pilot lab and product applications. 

Travel required:  50 – 75%.  Prefer position to be based in the Milwaukee, WI area.

Qualifications

• Bachelors Degree in Chemistry or related field required.  A minimum of 5 years experience in circuit board manufacturing or a related technical service area. 
• Proficient in all areas of wet processes used in PCB manufacturing.
• Excellent verbal and written communication skills.
• Excellent troubleshooting skills.
• Demonstrated knowledge/understanding of Windows-based software including Word, Excel, and Power Point.
• Applied knowledge of customer service principles and processes.
• Demonstrated problem solving and interpersonal skills.

RBP offers competitive compensation, commensurate with experience, skills and education, as well as a comprehensive benefits package, including medical/life/disability and other insurance, 401(k) and Employee Stock Ownership Plan.  Please send resume, plus salary history, to:

RBP Chemical Technology, Inc.
Director of Human Resources
P O Box 14069
Milwaukee WI 53214-0069

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All Rights Reserved.